--- title: "Operator sign-up: a QR code, a request, one click to invite" url: https://tourcockpit.com/help/operator-signup lang: en description: "A tour operator who wants to sell your trips no longer has to be typed in by hand. They scan a code or open a link, tell you who they are, and the request waits for you at the top of Operators, in your inbox and in an email. No operator and no user is created until someone in the office presses Approve and Invite." --- # Operator sign-up: a QR code, a request, one click to invite A tour operator who wants to sell your trips no longer has to be typed in by hand. They scan a code or open a link, tell you who they are, and the request waits for you at the top of Operators, in your inbox and in an email. No operator and no user is created until someone in the office presses Approve and Invite. ## Where do I find the sign-up link? At the top of the Operators screen, the card Operator sign-up link shows the link, its QR code, Copy and Print. - The Sign-up page is the link an operator opens on their phone or computer. Send it by WhatsApp or email, or put it on your website. - The QR code page is the same link as a code, on a page made to be printed or shown on a screen. Send this one to whoever is standing in front of a room of operators; they open it on the projector and the room scans it. The link is the same for every operator and it never expires. Your company name is part of it, so the page an operator lands on is about selling your tours, not about TourCockpit. ## What does the operator see? A short public page titled Sell {your company} tours, in the operator's own language. It asks for four things: their Email, their Company name, a WhatsApp or phone number (optional, so you can call them back) and Anything we should know?, a free note of up to 500 characters for where they sell and which languages they work in. They press Request an invitation and the page thanks them: your company will review the request and email their invitation. If your company has a contact phone or WhatsApp number set, the page also offers Call and WhatsApp for operators who prefer to talk. The page never lists your other operators, and it never tells an outsider whether an address already belongs to someone. ## What does the office receive? An email from TourCockpit whose subject starts with your company's name and then says that the operator, by the name they typed, asks to join as a tour operator. It repeats everything they entered, their note quoted as written, and ends with one link: Review and invite. The email arrives in each reader's own language. It reaches the people ticked for Sign-up requests in the Notifications grid on the Team screen; when nobody is, it goes to the Owners, so a request is never lost. The same people get an item in their inbox, under the bell, such as Alpitour asks to sell your tours, with Open to go straight to the request. It stops counting as unread for everyone once someone approves or declines the request. ## Where do I see the requests nobody has answered yet? At the top of Operators, above the sign-up link, Requests waiting lists every request still open, newest first: the company name they typed, their email, their phone with WhatsApp, their note, and how long ago they asked. When nobody is waiting, the card is not there. - Approve opens the request, where you choose the operator and invite them (next section). - Decline asks once, then takes the request off the list and records who declined it and when. Nothing is sent to the operator. A request is answered once. If a colleague approved or declined it a moment before you, the page tells you it was already decided, and the link from the email shows who did it and when. ## How do I turn the request into an invitation? 1. Press Approve on the request under Requests waiting, or open Review and invite from the email. If you are not signed in, sign in as usual; you land on the request afterwards. 2. Read The request: their email, phone, the company name as they typed it, and their note. Call and WhatsApp are right there if you want to speak first. 3. Under The invitation, choose the Operator. The first option creates a new operator with the name they typed; below it are your existing operators, in case this person belongs to an agency you already work with. 4. Check the Name for their user and press Invite. That single press does what inviting by hand would have taken several steps to do: it creates the operator if you chose a new one, creates their user with the Operator role, and sends the ordinary invitation email whose link opens Choose a password. From there they are a portal user like any other, and you find them on Operators, under their operator. If the address already has an account, the page says so and creates nothing. Someone who cannot sign in gets a fresh invitation with Resend invite on their row on Operators, not a second account. Such a request can never be approved, so the page says This request still waits on Operators until you decline it. and offers Decline right there; until you press it the request stays on the list and in everyone's inbox. ## Who can act on a request? Managers and the Owner. Operators cannot open the review page. If you work in more than one company, a request made to another of them reads This link is no longer valid, the same answer a link that was never real gets, and it does not name the company it was for: switch to the other company and open the link again. ## How do I print or show the QR code? Press Print on the card at the top of Operators. It opens the QR page in a new tab, sized for a sheet of paper: the code, one line saying what it is for, and your company name. Use the browser's print, or leave the page open on a screen for people to scan. Its address can be sent to someone else to show.