--- title: "The Daily Operations Board" url: https://tourcockpit.com/help/daily-board lang: en description: "The board shows one day's operations on one screen: every departure, every guest, every guide and van, exactly the way the office sheet used to. This page explains how to read it. Entering, moving, tracing and sharing bookings each have their own page, linked below." --- # The Daily Operations Board The board shows one day's operations on one screen: every departure, every guest, every guide and van, exactly the way the office sheet used to. This page explains how to read it. Entering, moving, tracing and sharing bookings each have their own page, linked below. ## What am I looking at? The Daily Operations Board is one day, chosen at the top. Each tour block is one departure: a header with the tour and its crew, then the manifest of everyone travelling. It replaces the spreadsheet the office used to keep: same columns, same words, but shared, live and impossible to overwrite by accident. Above the blocks, the day's totals: Total Passengers, Total Tours, Vehicles in Use and Drivers on Duty. A guide and a chofer on the same bus count as two drivers. On a day with cash to take, a fifth figure joins them, To collect: what the drivers hand in across the whole day, added up from the same bookings the blocks add up, so the day and its departures can never disagree. On a day with no cash the figure is simply absent. Under it, Cash per driver splits that figure by guía, one line each however many runs they did, with the van beside the name and the number of cash bookings: tap a line to see the bookings behind it. Cash on a departure nobody is on yet comes first, as (no guide), because nobody owes it until somebody is put on it. The same list is at the foot of the PDF and the shared day, so each guide sees what to hand in. When a day note exists it shows as a banner starting with Day note:, visible to the whole office and on the printed program. ## How do I read a tour block? The header line carries a coloured dot, the tour's name, and the occupancy pill: seats taken over seats on the van, for example 12/26. The pill is green while the party fits and turns red only when the block is over capacity. Under it sit the crew controls. GUIA is the guide who leads the tour, CHOFER an optional second crew member who only drives, FURGO the van, and Length is LARGO or CORTO. Each one saves the moment you change it; there is no separate save step. A half-day tour, a Medio Día, is counted as a half day on Financials whatever you choose here, so a length typed on one changes nothing there. Anyone already out on an overlapping tour is shown but disabled, and a guide marked off for the day disappears from the lists. A tour that already has somebody who is off keeps them, shown as Duarte (off today) with a warning beside the tour, so the office sees who needs replacing. Language rules always read the GUIA alone. The CHOFER drives; what they speak never counts as coverage for the guests on board. ## What do the colours mean? Colour tells you the kind of departure, not its status. Every destination family has its colour, taken from the office's old workbook: blue for the north route, yellow for the south, green shades for the half-day tours, pink for private tours, teal for trekking, orange for fam trips. A tour can also carry its own colour, chosen on the tour form, which wins over the family default. The block shows its colour three ways: the left border, the dot beside the name, and a light tint behind the header. The only colours that mean trouble are different ones: the occupancy pill turning red, and the yellow warning chips explained below. ## What does each manifest column show? The manifest keeps the office's own column heads, verbatim in every language, because they are what the team says out loud: the sheet's vocabulary is the product's vocabulary. - Pickup time (the clock column): when the van collects this booking. It fills itself from the hotel's zone; the Zones, hotels and pickup times page explains how. - HOTEL: where the guests are collected. - NOME/HAB: guest name and room. A manager's office note shows underneath in italics, invisible to operators. - AD / CH / INF: adults, children, infants. Infants ride free but still take a seat. - Child-seat (the seat column): the seat code, for example S1+E1. Rest on the code to read its full description in your language. - Language: the booking's language as a flag, with a small warning when the guide does not speak it. - Lunch (the fork column): marked when the booking includes lunch. - CASH: the amount to collect on board for a CASH booking, the word TKT for a voucher, Free for a seat a manager gave away, and empty for a booking prepaid through an operator. - CONTACTO: the guest's phone number. - T.O.: the tour operator that sold the seat. Empty means a direct booking. - REF: who referred the booking, a name, @ for online, or Reception. - Staff (the person column): the initials of whoever in the office entered the booking, recorded automatically. The last line of every manifest is the TOT. row, the block's head count. Guest notes, the requests written for the office and the guide, are collected under the table as Guest notes, and a note for the whole departure shows as its own banner inside the block. ## Who is available today? On a desktop the day summary panel carries two more lines under the totals: DISPONIBILIDAD (guides) and Furgos (vans). Each splits into Available, Off today and On duty, so one glance answers who can still be sent out. On a phone the same panel folds into a Day summary you tap open, carrying the counts and To collect but no names, because who is available is a decision taken at the desk. 1. Tap an available guide to mark them off for the day; their chip turns red and struck through, and they disappear from every GUIA and CHOFER list for that date. 2. Tap a red chip to bring the guide back. Marking a guide off does not touch tours they are already assigned to: they stay On duty on those blocks, so a conflict stays visible instead of silently disappearing. Vans are listed but not tappable; their day is decided by the FURGO control on each block. ## How do I move between days? On a desktop, the month calendar at the top of the board, beside the day summary, is the navigation: every day with tours shows the number of passengers booked on it, a faint 0 while nobody has booked and bold on a busy day, with its tour count when you hover over it. A day with no tours stays blank. The calendar reaches backwards as well as forwards, so last month's board is one click away. It scrolls away with the summary once you are down in the tours, and from there the arrows on either side of the pinned date step one day back or forward. On a phone or tablet, the date bar steps one day at a time, tapping the date opens the week strip with a passenger count on every day, and the calendar button opens the same month view. To come back to today, choose Daily Board in the navigation: with no date picked it always opens the current day. ## Why does a block warn that the guide doesn't speak a language? A booking goes only on a tour whose guide speaks its language: the guide on that tour, or any guide of a tour linked to it. A booking in another language is refused, from the board, the operator portal and every other way in, managers included, and the refusal names the guide. So is choosing a guide who does not speak a language the tour's bookings need, unlinking tours when that leaves bookings with nobody who speaks them, and taking a language away from a guide who guides guests in it on a day still to come. A booking made before this rule can still sit on a tour whose guide does not speak its language. The block's header then shows a yellow badge reading guide doesn't speak with the flags concerned, and the row carries a small warning marker: assign a guide who speaks it, or move the booking. A tour with no guide yet takes any language, and a guide typed free-hand is not checked, because unknown is not the same as mismatch. A second badge counts the languages themselves. When a departure carries guests in more than two languages, its header reads, for example, 3 languages on this departure with every flag, whoever the guide is: three languages on one van is a harder day even for a guide who speaks them all. Both badges can show at once, because they say different things. The booking forms say the same sentence under the language field when the one you choose would take the departure past two languages, and the booking still saves. Operators never see either badge: their portal refuses a third language on a departure and gives them the office's number instead. ## Do I need to reload to see new bookings? No. The board checks for changes every few seconds while the tab is open. When a colleague adds a booking, an operator books through the portal, or someone marks a guide off, your board catches up by itself: rows, totals, the availability chips and the month calendar's passenger counts simply become current, without moving what you are looking at. The calendar keeps up with the whole month on screen, so a booking a colleague takes on another day changes that day's count where you can see it. While you are typing in a row, the board never refreshes under your hands. Instead a quiet notice appears, The board was updated., with a Refresh button; finishing or cancelling your edit applies the update automatically. The same notice tells you when a new version of the app is available. ## Why can I read the board and change nothing on it? Because your access in this company is read only. A line at the top of the board says so and names the company, since the same account may change things in another one. Your own Owner or manager asks for it on the Team screen, and they are the people to ask for it back. The day reads exactly as it does for everybody else, and what would change it is not offered rather than offered and refused: no + Add booking, no add tour, no dragging a row or a block, no row actions, no editor for the day note or a block note, and the block's crew line reads as text, the way it does on a phone and on the printed sheet. The guides in DISPONIBILIDAD read as a list instead of chips that mark somebody off, the block menu keeps History, and View as operator is not offered at all, because a portal books on that operator's own plate. A booking still opens: pressing a row opens it to read, the guest and the pickup first, then the party, the payment and the notes, with the phone number as a link to call or to message, and Close or Escape puts the manifest back. A manager still opens its History from there. Export still works too, and sends only to you: the day downloads, and Send to me carries it to your own email or your own WhatsApp number, with the line above the button saying which. Nothing goes to a guide, a driver or a reseller. ## Where is everything else? - + Add booking at the foot of a block opens the inline row: see Entering a booking on the board. - Dragging rows and blocks, the row's Move, and the block's Tour actions menu: see Moving and editing on the board. - History on a row, a block, or the whole day: see Who changed what: board history. - Export downloads the day as a PDF, a spreadsheet or an image: see Printing, exporting and sharing the day. - View as operator at the top of the board opens the portal exactly as that reseller sees it: see The tour operator portal. - How the pickup time fills itself from the hotel: see Zones, hotels and pickup times.