---
title: "Who changed what: board history"
url: https://tourcockpit.com/help/board-history
lang: en
description: "Every change on the board is recorded as it happens: who made it, when, and what the value was before. Nothing the office or an operator does is anonymous, so a moved pickup time or a vanished booking can always be traced instead of argued about. History is a manager's view throughout."
---

# Who changed what: board history

Every change on the board is recorded as it happens: who made it, when, and what the value was before. Nothing the office or an operator does is anonymous, so a moved pickup time or a vanished booking can always be traced instead of argued about. History is a manager's view throughout.

## How do I see who changed a booking?

Open the row's Actions menu and choose History. A panel opens with the booking's entries, newest first. Each one reads like a sentence: what happened, who did it, and when, in your own timezone. Under it, the fields that changed, each showing the old value struck through and the new one after it.

A booking is followed for its whole life: created, edited, moved between tours or days, cancelled. Even a booking that has left this day keeps its trail.

A manager can also put a change back from here: an entry that can be undone carries Revert, which shows exactly what will go back before it does anything, and the departure's own History works the same way. How far a revert goes, and when it is refused, is on the Activity Log page in the related topics below.

## How do I see what happened to a departure?

The block menu, Tour actions, has the same History entry for the departure itself: when it was placed on the day, every GUIA, CHOFER and FURGO change, the length, moves to other days, and who did each one.

## How do I see everything that happened on a day?

The small clock beside the date opens History for the whole day. It gathers the complete story of everything on the board you are looking at: every tour of that day and every booking on them, from the moment each was created, newest first. A booking taken three weeks ago for this day shows its whole trail here, not just what happened today. Every export of that day's board is there too, a week's spreadsheet on each of its days, with Open the file for the person who made it and the owners.

Open in the Activity Log, at the foot of that history, shows the same story on the Activity Log: every tour of that day and every booking on them, whenever the change was made, with the log's Who, What and Action filters to narrow it. To see instead what the office did during a day, whichever board it touched, open Activity from the menu and set that day under Date.

## Who is named on a change?

- A change made in the office is signed by the signed-in colleague, by name.
- A booking made or changed through the tour operator portal is signed by that operator's own person, so the office sees exactly who at the reseller acted.
- A manager working the portal through View as operator is recorded as themselves, with the operator noted alongside. Acting on someone's behalf never hides who really acted.

## Where is the whole company's history?

The Activity screen in the navigation is the same record for the entire company, not just the board. It is visible to managers only. The Who, What and Action filters and the date range narrow it down: everything one colleague did last Tuesday, every cancelled booking this month, every change to the tours.

The record is captured where a change is made, so the screens, the API and automations all leave the same trail: no booking, departure or reference row changes without a line appearing here. Two things are deliberately left out, and are read where they are set rather than here: who belongs to your company and what they may change there, which Team holds, and the languages a guide speaks, which the Drivers tab of Reference Data holds. Both are worth saying out loud to the person concerned, because no line here will say it for them.
