--- title: "The Activity Log: every change, and who made it" url: https://tourcockpit.com/help/activity lang: en description: "The Activity Log is the whole company's record of change: every booking, tour, hotel, operator and setting, who changed it, when, and what it was before. Managers open it from Activity in the menu, and the history the small clock beside the date on the Daily Board opens links to it for that day." --- # The Activity Log: every change, and who made it The Activity Log is the whole company's record of change: every booking, tour, hotel, operator and setting, who changed it, when, and what it was before. Managers open it from Activity in the menu, and the history the small clock beside the date on the Daily Board opens links to it for that day. ## What is the Activity Log? One entry per change, newest first, from every screen: the board, Bookings, Tour Planning, the Tour Catalog, Reference Data and Team. Two changes are deliberately left out, and are read where they are made instead: who belongs to your company and what they may change there, on Team, and the languages a guide speaks, on the Drivers tab of Reference Data. No line here will say either, so tell the person concerned yourself. It is the record the History entries on the board read from. Managers and the owner find it under Activity in the menu; an operator never sees it. Each manager sees their own changes here, and the owners see everyone's. The History on a booking, a tour or a day still shows everyone's changes to it, so you can always find who changed a pickup. - The tag at the start says what kind of record changed: a booking, a tour, a hotel, the company's settings. - Then which one, by the name the office knows it by: a tour by its name and its day, a booking by its guest, or by its hotel when the booking has no name. - Then what happened, as a sentence: New booking with its pickup, its party and how it is paid, Edited booking with what changed, Cancelled tour. A new guide, a different van or a hotel moved to another zone reads by name. - Then who did it, and on the right, when, in your own time. A booking made through the portal names the operator's own person; a manager working through View as operator reads as themselves, with the operator after their name. - Changes opens the detail: every field that moved, the old value struck through and the new one after it. The short reference after the sentence, such as #9c41e2, lets you point a colleague at one exact entry. ## How do I find one change? The card above the list narrows it: set what you know and press Apply. - Who is one colleague, or Everyone. Only the owners have it, since everyone else sees their own changes. - What is the kind of record: Bookings, Schedule for the departures on the board, Settings for the company settings on Company, Tours, Hotels, Operators, or Drivers for who was on or off on a day. - Action narrows it to one kind of change. - Date takes two days, from and to, both included. It is the day the change was made, not the day of the tour. The list shows the most recent changes. To reach an older one, narrow it by date or by person. ## How do I see everything that happened to one day? Press the small clock beside the date on the Daily Board, then Open in the Activity Log at the foot of the day's history. The Activity Log opens on The day of that date: everything that has ever happened to that day's tours and to the bookings on them, whenever the change was made. A booking taken three weeks ago for next Tuesday shows here with its whole trail, so a day you are preparing in advance already shows everything done to it. Who, What and Action still narrow it. The dates are not offered, because the day is the question. Show all activity takes you back to the whole log. The two questions are different. The clock asks what happened to this day's work; the dates on the full log ask what the office did on this day, whichever day's board it touched. ## Can I undo a change? Yes, if you are a manager. An entry you can undo carries Revert, in the Activity Log and in a booking's or a tour's History. It opens a short list of what will be put back, one line per field you are allowed to see, in the same words as the log, for example Status Day off → Available. Revert there puts it back; Keep it closes the list and changes nothing. - The revert is a change like any other. It goes through the same checks as the original, so a guide who now runs a tour that day cannot be marked off again, a departure whose guide or chofer has been marked off since cannot be put back, and a cancelled booking cannot come back when its seats have been sold since, or when the tour has been given a guide who does not speak its language. It tells the same people the original change told: undoing a cancel tells the reseller and the office the booking is back, with the message a new booking sends. The log is where it says it is a revert. - Only the newest change to a field goes back. If someone changed the same field since, the list says who and when, for example Changed again by Silviu, 24 Sept, 10:12. Revert that change first. Undo the newer one first, then the older one. A later change to a different field is left as it is. - All or nothing. An entry that changed several days or a booking and its guests goes back whole, or not at all. - Both entries stay in the log. The revert appears as its own entry marked Revert, and the one it undid says Reverted by and when, and has no button left. A revert can itself be reverted. - Some entries are never offered: invitations, and changes to a tour's own definition or to a person, which are changed back on their own screens. Adding a row to Reference Data is not offered either, a new hotel, zone, operator, driver, vehicle, pickup time or child seat: retire it on its own tab instead. Editing one of those rows, or retiring it, does go back. ## Can I see what someone exported? Yes. Every time someone downloads the day's board, emails it or sends it on WhatsApp, the log shows Board exported, with the file, the day it shows and how it left. Choose Exports under What to see only those. For an email or a WhatsApp message it lists each person it was for and whether it reached them, and says It reached no one. when nobody got it. Open the file gives back the exact file that went out: a PDF or a picture opens in a new tab, a spreadsheet downloads. Only the person who exported it and the company's owners see it; everyone else sees that the export happened. Files are kept for twelve months, then the entry says the copy was deleted. An export cannot be reverted: a file that went out cannot be taken back. ## Is anything left out? - A save that changed nothing is not an entry. Opening a form and pressing Save without changing a value leaves no line. - One click that changes several records shows one entry for each, each under its own name, so cancelling tours that run together names every tour it touched. A booking and its guests stay one entry. - Commission is the owner's alone. A manager never sees a commission figure here, and a change that touched only a commission is not listed for them at all. Where a commission changed alongside something else, a manager's undo list shows only the lines they may read, and undoing it still puts the commission back with them. A newer change they may not read, standing in the way of an undo, says only that one is in the way: not which field, not who, not when. - Reading the inbox is not a change. Opening a message, or marking it read, leaves no line. - Signing in is not a change either. Signing in or out, setting a password, or opening an operator's portal with View as operator leaves no line. A change you make while viewing as an operator is listed like any other.