How TourCockpit works, explained on the real screens. Every example below is the actual product with sample data.
You sign in to TourCockpit with your email and a password. This page explains the first sign-in from an invitation, what to do when a password is forgotten, how to change it, and who creates accounts in the first place.
For the officeFor tour operators
TourCockpit runs a tour company's day around a handful of ideas: tours in a catalog, tours placed on days, bookings that fill their seats, and one board that shows it all. This page explains those ideas once, in plain words, so every other page makes sense.
For the officeFor tour operators
The board shows one day's operations on one screen: every departure, every guest, every guide and van, exactly the way the office sheet used to. This page explains how to read it. Entering, moving, tracing and sharing bookings each have their own page, linked below.
For the office
Tour Planning is the bird's-eye view of the days ahead: every published tour as a row, the coming days as columns, and each cell showing how full that departure is. It is where you decide which tours run on which days, a whole week or month at once, instead of adding them one day at a time on the board.
For the office
Driver Availability is the people calendar: every guide as a row, the days ahead as columns, and each cell saying whether that person can work that day. Pure people-planning; no tours are assigned here. It is where days off, vacations and sick days are recorded, and the board reads it before offering anyone a tour.
For the office
New bookings are typed straight into the day, inside the tour they belong to: open the row, fill it left to right, press Enter. The row stays open for the next one, which is how a morning of phone calls becomes a manifest.
For the office
Plans change all morning: a family switches tours, a departure moves to Thursday, two vans run to the same coast. Everything already placed on the board can be dragged, moved or edited in place, and every change keeps the rules: capacity, crew conflicts and pickup times are checked for you.
For the office
Every change on the board is recorded as it happens: who made it, when, and what the value was before. Nothing the office or an operator does is anonymous, so a moved pickup time or a vanished booking can always be traced instead of argued about. History is a manager's view throughout.
For the office
The day leaves the screen four ways, all under **Export & more** at the top of the board: the print view, a PDF, an editable spreadsheet, and a picture made for WhatsApp. Each one carries the same manifest the board shows, so what goes out is always what the office sees.
For the office
Reference Data is where a manager keeps the master lists everything else reads: hotels, zones, pickup times, tour operators, drivers, vehicles and child seats. Every dropdown on the board offers exactly what these tabs hold, so keeping them tidy is what keeps the day's screens clean.
For the office
The Tour Catalog is the menu of tour types you offer: each tour defined once, then reused every day it runs. A tour here is the idea of the tour, before any date is attached; putting it on a day happens in Tour Planning and on the board. The catalog belongs to managers.
For the office
TourCockpit fills in the pickup time for a booking by itself: the hotel belongs to a zone, and each tour has one pickup time per zone. This page explains how to set that up, where the time appears, and what happens when you need a different one.
For the officeFor tour operators
As a tour operator you sell seats on the company's tours from your own portal: a calendar that shows where you can sell at a glance, a booking form that takes seconds, and a list of your own bookings in full while other agencies' details stay private. This page walks the whole flow, from signing in to My bookings.
For tour operators
My Team lists the people from your agency who can sign in and book, and lets you invite a colleague yourself, without going through the office. Everyone you add books on your agency's behalf and sees only your agency's bookings.
For tour operators
View as operator drops a manager into a reseller's portal exactly as that desk sees it: their calendar, their tours, their prices, their bookings. It exists for support, the "let me just add that for you" moment. Everything you do in there is real and lands on their plate, and every change is logged under your own name.
For the office
A tour operator who wants to sell your trips no longer has to be typed in by hand. They scan a code or open a link, tell you who they are, and your office receives an email with a button that invites them. Nothing is created in TourCockpit until someone in the office presses that button.
For the office
When a tour operator books, changes or cancels through the portal, the office is told. When the office changes one of that operator's bookings, the operator is told. Every message arrives in two places at once: as a WhatsApp nudge on the phone, and as an item in the inbox inside TourCockpit, where it can be opened, marked as read, or brought back as unread. This page explains both directions, who receives what, and how the inbox works.
For the officeFor tour operators
The Team screen is the office roster: everyone who can sign in, what their account lets them do, and where booking alerts reach them. A manager invites people by email, the invitation asks each person to choose a password, and access is revoked by deactivating, never by deleting.
For the office
Financials is the monthly reconciliation, built automatically from what the board already recorded: no data entry, no hand-maintained formula. Pick a month and it adds up the cash, the days and the tours; for the Owner it also settles the month with each tour operator. Staff work the board; this screen belongs to managers and the Owner.
For the office